Accounts
My Account
- Is there an age requirement for opening a trading account?
- Under what circumstances will you be sent a client portal login email notification?
- Why did I not receive email verification for 2FA?
- What if I didn't submit my ID and/or POA during registration?
- Where can I re-submit account verification documents?
- Why was my Proof of Address (POA) rejected?
Live Trading Account
- Will I have to complete KYC verification again for a second trading account?
- Can I place my account under read-only status?
- Where do I find my MT4/5 login details after registration?
- How many live trading accounts can I have?
- I'm unable to log into my trading account.
- Why was my trading account archived?
Demo Account
- Can I sign in to a demo account (opened via MT4/MT5) on the Vantage App?
- Can I open multiple demo accounts using one email address?
- What are the types of demo accounts on Vantage?
- How do I open a demo account?
- When does a demo account expire?
- How do I change or reset the password for my demo account?