Menu Where can I re-submit account verification documents? To re-submit your verification documents, please login to your Client Portal, go to "Profile" >> "Verification" and you can resubmit from the Verification page. Related articles Why was my Proof of Address (POA) rejected? Is it possible to delete my account and register again? Why was my Proof of Identity (POI) rejected? Why did I not receive email verification for 2FA? How do I add the security authenticator device?
