How to Change My Email or Phone number If I Can’t Access the Old One
If you no longer have access to your registered email address or phone number, please follow the steps below to request an update:
- Contact us: Send an email to support@vantagemarkets.com from your new email address, if possible.
- Provide Identity Verification:
- Provide a clear photo of yourself holding your valid government-issued identification document (e.g., passport, national ID, or driver’s license).
- Provide another photo of yourself holding a piece of paper that includes:- The handwritten word “Vantage” and the current date in the format: YYYY/MM/DD
Include the Following Information in Your Email:
- Current registered phone number or email address:- New phone number or email address:- Reason for requesting the change:Important: Ensure that the photos are well-lit, in focus, and taken without any filters or obstructions. Both photographs must be taken in real time.Once your request is received, our team will review the information and may contact you for further verification before making any changes to your account
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